Shipping Info

FedEx is our preferred method of shipping due to their transparent system, on-time delivery, insurance on shipments, and our corporate discount rate.

Shipping to You

We offer two levels of service: Overnight for $50 and 2nd Day for $30 anywhere in the continental United States. Shipping internationally is available, but please call 321-914-0118 to make arrangements. You will be responsible for any duty your country charges.

Every item comes in a gift box with a bow and gift card. Important items will have a Document of Purchase appraisal for acquiring jewelry insurance. We recommend Jeweler’s Mutual, please click here for details.

You will receive email notifications with a tracking number so you can track the package's transport and delivery.

Shipping to Us

Shipping Instructions - When we email a FedEx label to you

For safety and to comply with our insurance regulations, please follow these instructions for shipping your valuables to us.

  1. Make a packing slip with a list of each item with an approximate insurance value and keep a copy for yourself. The packing slip should have your name, address, email address, and cell phone on it. Put your items and packing slip in an envelope and seal.
  2. Go to the FedEx office and get the small flat box and the medium flat box.
  3. Put the envelope with the item(s) and packing slip in the small box with something to keep it from rattling around and seal up.
  4. Put the small box inside the medium box and seal
  5. Attach the label that was emailed to you with a label protector from FedEx.
  6. Get a receipt showing the tracking number.
  7. We will set up email notifications so you know how the package is moving.

Shipping Instructions - When we send boxes with a label

For safety and to comply with our insurance regulations, please follow our instructions for shipping your valuables to us.

  1. Start by creating a packing list of the items and the approximate value for insurance and total this up. Wrap your jewelry separately in tissue to prevent damage and place in a plastic sandwich bag, or bags if you have more than a dozen items, with a note of your name, mailing address, email address, and cell phone number on the packing list, keep this with the jewelry.
  2. When you are ready to ship us your items, call 321-914-0118 or email us at our Contact form and we will arrange to send to you shipping boxes and a return label when you can receive them. Please confirm your mailing name and address and cell phone.
  3. Once you receive your packaging, take your bagged items and your packing slip and tape it to the inside of the small box and secure it with bubble wrap to keep it from rattling. Seal up the small box
  4. Insert the small box inside the medium box. Again, put in something inside so it doesn’t rattle. Seal up your package securely.
  5. The shipping label is already affixed to the outside of the medium box.
  6. Take the box to the local FedEx office and get a receipt.
  7. We use the FedEx notifications function, so you will receive email updates on the package movement.